Civil servants pessimistic about managers’ change skills

My good friend Doug Shaw reflects on the results of the Civil Service staff survey:

What did they tell us? Well for starters 32% believe “I have the opportunity to contribute my views before decisions are made that affect me”. A whopping 38% of the people who replied believe that senior management will take action based on these survey results, and 27% believe change is managed well in their organisation. What that says in relation to achieving the seismic changes that are about to hit the civil service is anyone’s guess. Pick a number – and make it a low one.

As I said a couple of weeks ago, one of the organisational factors that determines the likelihood of successful change is the experience and capability of managers in leading change in the past. Civil service staff clearly don’t think that their bosses are up to it.

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4 Responses to Civil servants pessimistic about managers’ change skills

  1. Pingback: Civil servants pessimistic about managers’ change skills - Rick - Member Blogs - HR Blogs - HR Space from Personnel Today and Xpert HR

  2. Pingback: Tweets that mention Civil servants pessimistic about managers’ change skills | Flip Chart Fairy Tales -- Topsy.com

  3. shodanalexm says:

    These results don’t seem too surprising. They certainly seem in line with my experience in and around the civil service. They do nothing to give confidence that we’re heading for anything other than one heck of a mess.

  4. Doug Shaw says:

    Goodmess me! Getting quoted here is indeed an accolade. I may have to find room to reference this splendid day on my tombstone.

    In other news I wish to draw your readers to a useful recent article by TheHRD on related matters.

    http://myhellisotherpeople.com/2011/01/26/is-hr-failing-the-public-sector/

    Keep up the good work🙂

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