What did they tell us? Well for starters 32% believe “I have the opportunity to contribute my views before decisions are made that affect me”. A whopping 38% of the people who replied believe that senior management will take action based on these survey results, and 27% believe change is managed well in their organisation. What that says in relation to achieving the seismic changes that are about to hit the civil service is anyone’s guess. Pick a number – and make it a low one.
As I said a couple of weeks ago, one of the organisational factors that determines the likelihood of successful change is the experience and capability of managers in leading change in the past. Civil service staff clearly don’t think that their bosses are up to it.