I’m supposed to be on holiday but……
Today’s Grauniad has special feature on blogging in the public sector, with pieces from, among others, Dr Crippen the NHS Blog Doctor, and Tom Reynolds of Random Acts of Reality. There is also an interview with David Copperfield of The Policeman’s Blog.
Workplace blogging is now attracting widespread attention and it is extremely difficult, if not impossible, for managers to control. Some see it as a long overdue democratisation of workplace communication, others as a dangerous phenomenon which unfairly undermines managers and makes their job more difficult. Whatever your view, blogging is here to stay and organisations are going to have to learn to manage the fallout.
Any disgruntled customer or employee can set up a website within hours and act as a focus for others with similar grievances. Do managers in companies and public sector organisations have the skills to deal with this challenge? They might find out sooner than they think.